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“Josie is a true transformational leader. She is bold, authentic and ethical with a strong moral compass that embarrasses inclusion, respect, diversity and equality. She has an innate capacity to inspire those around her through clarity of vision and purpose and has the conviction to deliver that vision and the course in a fun, but challenging environment.

Self-aware and emotionally intelligent, Josie is the strongest collaborator and expert in developing relationships that thrive on trust and rapport built on a bedrock of honest and transparency. Her coaching talent has enabled me to grow in both my personal and professional capacities, and I now actively seek coaching opportunities to grow talent, help military veterans and increase collective performance of the teams I lead. Josie also keeps one honest through her pursuit of excellence, challenging your growth mindset and ensuring the coaching bar is maintained high.

My coaching journey has been one of self-discovery. I am more self-aware and emotionally intelligent; I understand my environment better and prefer to listen than talk. I seek perspectives and welcome feedback. My coaching ability is growing and every day is a learning day – thanks to Josie and her wider team for setting me on the right path.”
Richard Brimacombe
Principal Account Delivery Executive Local and Regional Government – Microsoft
ILM Level 5 Coaching and Mentoring Diploma Delegate

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“The ILM Level 5 Coaching and Mentoring course has been truly enlightening for both my professional and personal life. I have gained so many skills and learnt many techniques that now allow me to help other people discover their true potential and achieve their own personal and/or professional goals. On a personal level, it has increased my own confidence and self-awareness, helped me learn the importance of self-care and how to manage a good work-life balance. I would recommend the course to anybody with an interest of personal development and/or development of others.”
Anne Hayward
Reference and Vetting Training, Metropolitan Police
ILM Level 5 Coaching and Mentoring Diploma Delegate

“In our busy working lives it is easy to forget the human element to a department and organisation. It is the people that are most important in determining its success.

The Bruck Payne ILM5 Coaching & Mentoring course has aided my growth and maturity as a leader in the way I interact with people. It has given me the skills to not only help individuals in achieving their future ambitions, but to also contribute in shifting an overall cultural change within our department.

It has been an absolute pleasure working with Josie Payne and Rachael Fernandez over the past 2 years. Both are incredibly supportive throughout the course and I could not recommend their service highly enough.”
Sabir Ahmed
Production Manager – Metropolitan Police Service
ILM Level 5 Coaching and Mentoring Diploma Delegate

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“Bruck Payne were able to tailor my Diploma qualification so that it worked well for me, enabling me to learn at my own pace and complete assignments within timescales I set myself. Rachael supported me by allowing me to build on my experience, whilst still challenging me. The group coaching session run by Josie was incredibly useful and insightful. I learned many things from Rachael and Josie that I use in my role on a regular basis. I really enjoyed working with, and would not hesitate to recommend, Bruck Payne.”
Helen Walker
Organisational Development Specialist, St. James’s Place Wealth Management
ILM Level 5 Coaching and Mentoring Diploma Delegate

“I enrolled on the course as I believed that learning about and understanding the principles of Coaching and Mentoring would enable me to help colleagues find ways to develop themselves and unlock their hidden potential. The workshops I have attended are engaging and fantastically facilitated by Josie. Through the training I have been given and the expert advice and support provided by Josie and Rachael at Bruck-Payne, I am gaining confidence in my role as a both a workplace coach and applying a coaching style as a team leader.”
Joel Cruse
Team Leader, Metropolitan Police Service
ILM Level 5 Coaching and Mentoring Diploma Delegate